NPC calls Grab over passenger verification system and in-car audio, video recording pilot test

January 14, 2020 | 5:23 PM GMT+0800 Last Edit: January 14, 2020

The National Privacy Commission (NPC) has called Grab Philippines to address the privacy concerns relating to the launch of their new passenger verification system and in-car audio and video recording pilot test.


“We understand that Grab designed their new systems as additional security to both drivers and passengers. But to avoid serious breaches of privacy, the Commission must ensure that their new system is compliant with the Data Privacy Act and adhering fully to the principles of transparency, proportionality, and legitimate purpose,” said Olivia Khane Raza, Chief of the NPC’s Compliance and Monitoring Division.


The NPC required the data protection officer of Grab Philippines to present on Wednesday, 15 January 2020, documents demonstrating their compliance with the law including, among others, their Privacy Manual, Privacy Impact Assessment reports, and Privacy Notices for the passenger verification system and in-car audio and video recording pilot test.


###